Deeter HPE Mobile SMS Terms & Conditions

By providing your phone number and opting in to text messaging with Deeter HPE, you agree to the following Terms & Conditions:

1. Program Description and Brand Identity

‍Text messages are sent by Deeter HPE. We utilize text messaging to stay in touch with our residential and commercial clients regarding service requests, inquiries, and customer updates.

2. Types of Messages

‍When you opt in, you can expect to receive various types of text messages,including:

• Service appointment reminders and updates
• Estimator/technician arrival alerts
• Invoice and account notifications
• Informational updates
• Promotional messages, specials, and seasonal discounts

3. Message Frequency

‍Message frequency may vary based on your specific interactions with us. You will typically receive up to 2 to 4 messages per service appointment request,alongside occasional seasonal marketing updates.

4. Fees, Message, and Data Rates

‍Deeter HPE does not charge for our text messaging service. However, standard message and data rates may apply depending on your mobile carrier plan.

5. Explicit Opt-Out Instructions

‍You have the right to opt out of ALL text communications from Deeter HPE at any time.

• To stop receiving text messages, reply or text STOP to our number.
• After texting STOP, you will receive one confirmation message, and you will be successfully unsubscribed from any further messaging.

6. Customer Care and Support Contact Information

‍If you experience any issues or need assistance with our text messaging program, you can get support at any time:

• Reply or text HELP to our number for automated assistance.
• Email us at info@deeterhpe.com.
• Call our office directly at (814) 425-8323.